Delivery & Returns
Delivery is charged at a fixed rate of €5.95 for each order regardless of the number of items purchased. Orders €75 or over are eligible for free delivery on the island of Ireland. We offer tracked deliveries with access to online track and trace.
We aim to ship your order as soon as possible, usually within 24 hours of payment receipt, but please allow up to 3 business days for order processing. Orders placed on weekends and holidays will begin processing the following business day.
For an order of no more than €5.00 on light flat items we can send via An Post standard post. This option has a maximum delivery charge of €3.00. Please select normal shipping options, complete checkout and contact us to specify you would like to use this service. We will refund the difference of delivery directly back to you. Please be advised that standard post is not tracked or insured and as a result Bunjee takes no responsibility for any orders lost or misplaced.
Fastway couriers aim to get your order to you within 1-2 business days.
For our Northern Ireland customers - the system automatically charges the UK price so please choose Ireland to get the correct postage for you.
Delivery to UK or EU
Delivery to UK or EU is once more dependent on parcel size. Please contact us for a quote.
- If you are dissatisfied with your order for any reason, you can return your items within 14 days for a prompt refund or exchange. Please submit a returns form here prior to returning your order.
- If an item arrives damaged or we have supplied you with the incorrect product, we will apologise profusely and arrange a replacement to be sent out, we will cover the costs of your return postage.
- Our returns policy does not apply to items purchased at sale prices. All sale items are final sales and no exchanges or refunds will be given unless the product is deemed faulty.
- If after your order has been dispatched and you wish to cancel the order or if you change your mind once the items arrive, you will need to send them back in to us. The cost of returns are at your own expense. When the goods are received back in the original packaging and in a re-saleable condition and we will refund you for the items.
- Please fill out the 'Returns' form to submit a return claim number. Returns without a number will be rejected.
- Parcel up your goods and return them with the original documentation. Write the returns number on the outside of the parcel. You are required to ensure that any goods being returned are safely and securely packaged in the original packaging to ensure that they are returned undamaged and suitable for re-sale. We reserve the right to charge you for any goods which we are unable to re-sell. Please send your package in a prepaid, insured, traceable method to the address below.
- Make a note within the parcel detailing whether you would like a refund or replacement. Please allow up to 21 days for a refund. Please allow 10 days for a replacement.
Please send parcels to:
Bunjee © 2018